Privacy Policy

Last updated: 30-09-2024

Welcome to Hoppa! At Hoppa AB ("we," "us," or "our"), we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you use our mobile application ("Service"). By accessing or using the Service, you agree to the collection and use of information in accordance with this policy.

1. Introduction

This Privacy Policy complies with the Swedish Data Protection Act and the General Data Protection Regulation (GDPR). It applies to all users of the Service, regardless of their location.

2. Information We Collect

2.1 Personal Data

We collect minimal personal data necessary to provide and improve our Service. The personal data we may collect includes:

  • Email Address: To create and manage your account.
  • Username: To personalize your experience within the app.

2.2 Health and Fitness Data

With your explicit consent, we collect data related to your fitness activities to provide personalized workout routines and track your progress. This may include:

  • Exercise Performance Data: Repetitions, durations, and completion status of exercises and workouts.

2.3 Device Information

We may collect non-personal information about the device you use to access the Service, such as:

  • Device Type and Operating System

2.4 Analytics and Performance Data

We may collect non-personal technical information to improve our Service, including:

  • App Performance Data: Crash reports and error logs to identify and fix technical issues
  • Usage Analytics: Anonymized data about how users interact with features to improve user experience
  • Device Performance: Technical metrics to optimize app performance across different devices

This data is collected in an anonymized format and cannot be used to identify individual users.

3. How We Use Your Information

We use the collected data for the following purposes:

  • To Provide and Maintain the Service: Ensuring the app functions correctly and delivers the requested features.
  • To Personalize Your Experience: Tailoring workouts and exercises to your fitness level and goals.
  • To Monitor Progress: Tracking your exercise performance to display your progress over time.
  • To Communicate with You: Sending necessary notifications related to the Service (e.g., updates, changes).
  • To Improve the Service: Using anonymized analytics and crash reports to identify issues and enhance user experience.

We do not use your data for advertising or marketing purposes unless you have explicitly opted in.

4. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

  • Performance of a Contract: Processing is necessary to provide the Service you have requested.
  • Consent: We obtain your consent to process your health and fitness data for personalized services.
  • Legitimate Interests: Processing is necessary for our legitimate interests in improving the Service, provided these do not override your rights.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

  • Account Data: Retained until you delete your account or withdraw consent.
  • Exercise and Performance Data: Retained to provide you with historical progress unless you request deletion.
  • Analytics and Technical Data: Anonymized data may be retained for up to 2 years to improve the Service.

6. Data Transfer

Your information is processed at our operating offices and any other places where the parties involved in the processing are located. By using the Service, you consent to the transfer of your data to these locations.

We ensure that appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

7. Disclosure of Data

7.1 Legal Requirements

We may disclose your personal data in the good faith belief that such action is necessary to:

  • Comply with Legal Obligations: Such as responding to lawful requests by public authorities.
  • Protect and Defend Our Rights: Enforce our Terms and Conditions.
  • Prevent Wrongdoing: Detect and prevent fraud or security issues.
  • Ensure User Safety: Protect the personal safety of users or the public.

7.2 Service Providers

We may employ third-party companies to facilitate our Service ("Service Providers"), such as:

  • Cloud Storage Providers: For data hosting and storage.
  • Analytics Services: For anonymized usage analytics and performance monitoring.
  • Crash Reporting Services: For identifying and fixing technical issues.

These third parties have access to your data only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose. Analytics and crash reporting data is processed in an anonymized format that cannot identify individual users.

8. Security of Data

We take reasonable measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction:

  • Encryption: Data transmitted between your device and our servers is encrypted using secure protocols.
  • Access Controls: Access to personal data is restricted to authorized personnel who require it for operational purposes.
  • Regular Reviews: We periodically review our data collection and processing practices to enhance security measures.

9. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have the following data protection rights:

  • Right to Access: Request copies of your personal data.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data.
  • Right to Restrict Processing: Request that we limit the processing of your personal data.
  • Right to Data Portability: Receive your personal data in a structured, commonly used format.
  • Right to Object: Object to our processing of your personal data.
  • Right to Withdraw Consent: Withdraw your consent at any time where we rely on your consent to process your personal data.

To exercise these rights, please contact us at contact@hoppa.com.

10. Children's Privacy

Our Service is intended for users aged 16 and above. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us so we can take necessary actions.

11. Links to Other Services

Our Service may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time:

  • Notification: We will notify you of any changes by posting the new Privacy Policy on this page.
  • Effective Date: Changes become effective when they are posted on this page.
  • Review Period: We encourage you to review this Privacy Policy periodically.

13. Contact Information

If you have any questions about this Privacy Policy, please contact us:

15. Complaints

If you believe that our processing of your personal data infringes data protection laws, you have the right to lodge a complaint with the Swedish Data Protection Authority (Integritetsskyddsmyndigheten):

Disclaimer: This Privacy Policy is provided for informational purposes only and does not constitute legal advice. We recommend consulting a legal professional to ensure compliance with all applicable laws and regulations specific to your business and location.